Upgrading & Downgrading Plans

DataMotto offers 4 plans to cater to various users and teams. Here's a quick guide on upgrading or downgrading your plan:

Upgrade Plan:

Upgrading your plan allows you to access more features and resources to enhance your experience with DataMotto. Here's a detailed guide on how to upgrade your plan:

1. Log in to your DataMotto account and navigate to the wrokspace.

2. At the bottom of the sidebar, click on "Settings & Members."

3. Click on the "Plans" tab, where you can view the available plans.

4. Select the plan to which you'd like to upgrade.

Upgrading from the Free Plan to a paid plan:

• A window will pop up asking for your payment information. DataMotto securely processes payments through Stripe platform.

• Once your payment is processed, your account will be immediately upgraded to the chosen plan.

• An updated badge will appear near your name in the dashboard (refresh your browser if needed).

• If you encounter any issues with your payment, contact [e-mail] for assistance.

Congratulations. You upgraded your account!

Upgrading to the Business Plan: For teams looking to unleash the full potential of DataMotto and our AI for their business needs, our Business plan offers a range of advanced features and benefits. To ensure that it's the right fit, we recommend requesting a demo with our customer success team. They can guide you through the upgrade process. For any questions or concerns, our support team is always available at [e-mail].

Downgrade Plan:

Downgrading your plan is a simple process that allows you to switch to a lower-tier subscription. Here's a detailed guide on how to downgrade your plan:

1. Log in to your DataMotto account and go to the dashboard.

2. At the bottom of the sidebar, click on "Settings & Members"

3. Click on the "Plans" tab, where you can view the available plans.

4. Select the lower-tier plan to which you'd like to downgrade.

Downgrading from Growth plan to the Free Plan:

• Your current Growth plan will be cancelled at the end of your billing interval.

• You'll still have access to your Growth features until the end of the billing period.

• After the billing period ends, your account will be switched to the Free Plan and your access to paid features will be limited accordingly.

Downgrading from the Business Plan to the Growth Plan:

• Your available features will be adjusted to the Growth Plan immediately.

• DataMotto will credit your account with a prorated amount based on the time remaining in your billing cycle and the price difference between the two plans.

• This credit can be applied to future billing cycles or any additional services you may need.

Please note that when you downgrade your plan, some features or services may become unavailable due to the reduced plan level. It's important to review the differences between the plans before making the switch to ensure you're aware of the changes that will occur.